It's not what I expected... Part IV

New stock has arrived and I'm busy putting it on the shelf while the BookSeller looks on and sees that it was good. The division of labour has been tacit. A man walks in, takes a quick look round and then says 'Do you have a book about a fridge?' I notice it takes the BookSeller a couple of moments to compute this. I know that we are both thinking 'Why, yes Sir, in our White Goods section just by Self-Help and The Door to Fuck-Knows-What's-in-the-Office.' The BookSeller finally informs him that no, we don't have any books on fridges. The man looks quietly astonished before taking his leave. We are quietly astonished that he would come unarmed with his fridge model number, date of birth, mother's dog's maiden name and 22 forms of ID that you usually require to get help on any form of kitchen appliance.